Return Policy

Return Policy

If you're not satisfied with your purchase, you can return the product within 30 days of receiving it. It's quick and easy to return in three simple steps. We ensure that the purchase amount is refunded to your account within five business days after receiving the return.

Easy Returns in Three Simple Steps:

Step 1: Request a return by emailing info@noveah.com  
We will assess your return and send you a return form. You need to complete this form and include it with your return package.

Step 2: Send your order back
Return the items along with the completed return form to the address provided on the return form. Please ensure the package is shipped with a Track & Trace code. As the sender, you are responsible, and we want to avoid any misunderstandings.

Step 3: Receive your refund
Once we have received your package, we will ensure the purchase amount is refunded to your bank account within five business days.

Please Note: The return shipping costs are the responsibility of the customer.