Privacy Policy

Privacy Policy of Noveah

This Privacy Policy describes how your personal data is collected, used, and shared when you visit Noveah or make a purchase.

WHAT PERSONAL DATA WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. This automatically collected data is referred to as "Device Data."

We collect Device Data using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit: http://www.allaboutcookies.org.
  • Log Files: Track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, the pages from which you came to the Site, and the pages you visit on the Site, as well as date and time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you use the Site.

When you make a purchase or attempt to make a purchase on the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, iDEAL, and Bancontact), email address, and phone number. This data is referred to as "Order Data."

When we refer to "Personal Data" in this Privacy Policy, we are talking about both Device Data and Order Data.

HOW WE USE YOUR PERSONAL DATA

We use the Order Data we collect generally to process any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Data to:

  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • Provide you with information and advertisements about our products or services, in accordance with your preferences.

We use the collected Device Data (specifically your IP address) to screen for potential risks and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL DATA

We share your Personal Data with third parties to help us use your Personal Data as described above. For example, we use Shopify to power our online store. You can read more about how Shopify handles your Personal Data here: https://www.shopify.com/legal/privacy. Additionally, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Data here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted ads work, visit the Network Advertising Initiative ("NAI") information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:

You can also opt-out of certain services via the Digital Advertising Alliance's opt-out page: http://optout.aboutads.info/.

DO NOT TRACK

A "Do Not Track" signal from your browser will not change the way we collect and use data.

YOUR RIGHTS

If you are a resident of the European Union, you have the right to access the Personal Data we hold about you and to request that your Personal Data be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact details below.

Additionally, if you are in the EU, we note that we process your Personal Data for the performance of contracts we have with you (for example, if you make a purchase via the Site) or for the legitimate interests described above. Please note that your Personal Data may be transferred to countries outside of Europe, including Canada and the United States.

DATA RETENTION

When you place an order via the Site, we will retain your Order Data until you request that we delete it.

CHANGES

This Privacy Policy may be updated from time to time, for example, if we change how we handle data or for other operational reasons, or if required by law or regulation.

CONTACT US

If you would like more information about how we handle privacy or if you have any questions or wish to file a complaint, you can email us at Info@noveah.com